At QCon New York 2019, I gave a talk entitled Empathy: A Keystone Habit. I talked about what empathy is, why it matters, and seven ways to build it. A video and transcript of the talk are available. If you would like a copy of slides, fill out this form and I will share them with you.
As always, free to contact me with any questions at firstname.lastname@example.org.
Coach & Faciliator